HQRetail HQby Reedox Group
Home/Structure
Retail HQ · Structure

One retail business.
Many moving parts.
One operating system.

Retail HQ connects the operational layers behind modern retail — from the first scan at the POS to inventory, warehouses, suppliers, people, finance and executive decisions.

See What Retail HQ ControlsFollow the Retail Flow
The nine layers

Retail HQ is not a collection of disconnected tools.

It is a connected operating architecture where transactions, products, people, stock, suppliers and financial activity move through one system.

One operational event can move through the entire business.

STOREPOSINVENTORYWAREHOUSESUPPLIERSWORKFORCEFINANCEAUDITEXECUTIVE
Structure · 01

Store Operations

Every branch has a rhythm. Retail HQ gives teams the structure, visibility and control to run it.

3
Branches
12
POS lanes
232
Staff
98%
Availability
Illustrative demo environment data
  1. 01Branch Management

    Manage branch management across every branch, connected to every other layer.

  2. 02Opening & Closing

    Manage opening & closing across every branch, connected to every other layer.

  3. 03Store Tasks

    Manage store tasks across every branch, connected to every other layer.

  4. 04Daily Checklists

    Manage daily checklists across every branch, connected to every other layer.

  5. 05Till Operations

    Manage till operations across every branch, connected to every other layer.

  6. 06Branch Activity

    Manage branch activity across every branch, connected to every other layer.

  7. 07Store Performance

    Manage store performance across every branch, connected to every other layer.

  8. 08Incidents

    Manage incidents across every branch, connected to every other layer.

  9. 09Approvals

    Manage approvals across every branch, connected to every other layer.

  10. 10Branch Communication

    Manage branch communication across every branch, connected to every other layer.

  11. 11Operating Standards

    Manage operating standards across every branch, connected to every other layer.

  12. 12Daily Reports

    Manage daily reports across every branch, connected to every other layer.

  13. 13Branch Settings

    Manage branch settings across every branch, connected to every other layer.

  14. 14Store Calendar

    Manage store calendar across every branch, connected to every other layer.

Branch manager raising the shutter to open a supermarket at sunrise
Branch status · Demo
Open · 07:00
LAYER 01
Store Operations
01 / 05
Store Operations POS
Structure · 02

POS

Every sale is a connected event. The transaction happens at the counter, but its impact moves across the entire business.

12
POS lanes
1,842
Transactions
₦42.8M
Sales
98.7%
Uptime
Illustrative demo environment data
  1. 01Customers

    Manage customers across every checkout lane, connected to every other layer.

  2. 02Product Scan

    Manage product scan across every checkout lane, connected to every other layer.

  3. 03Cart

    Manage cart across every checkout lane, connected to every other layer.

  4. 04Transactions

    Manage transactions across every checkout lane, connected to every other layer.

  5. 05Pricing

    Manage pricing across every checkout lane, connected to every other layer.

  6. 06Discounts

    Manage discounts across every checkout lane, connected to every other layer.

  7. 07Payments

    Manage payments across every checkout lane, connected to every other layer.

  8. 08Cash Management

    Manage cash management across every checkout lane, connected to every other layer.

  9. 09Receipts

    Manage receipts across every checkout lane, connected to every other layer.

  10. 10Returns

    Manage returns across every checkout lane, connected to every other layer.

  11. 11Refunds

    Manage refunds across every checkout lane, connected to every other layer.

  12. 12Till Management

    Manage till management across every checkout lane, connected to every other layer.

  13. 13Shift Closing

    Manage shift closing across every checkout lane, connected to every other layer.

  14. 14Transaction History

    Manage transaction history across every checkout lane, connected to every other layer.

  15. 15POS Activity

    Manage pos activity across every checkout lane, connected to every other layer.

  16. 16Transaction Search

    Manage transaction search across every checkout lane, connected to every other layer.

Cashier scanning a product barcode with a handheld scanner
Live transactions · Demo
1,842
LAYER 02
POS
01 / 05
POS Inventory
Structure · 03

Inventory

Products are tracked from SKU to shelf, with movement, transfers and reorder intelligence across every branch.

12,842
SKUs
3
Branches
31
Low stock
98.4%
Accuracy
Illustrative demo environment data
  1. 01Products

    Manage products across every SKU and branch, connected to every other layer.

  2. 02SKUs

    Manage skus across every SKU and branch, connected to every other layer.

  3. 03Categories

    Manage categories across every SKU and branch, connected to every other layer.

  4. 04Stock Levels

    Manage stock levels across every SKU and branch, connected to every other layer.

  5. 05Stock Movement

    Manage stock movement across every SKU and branch, connected to every other layer.

  6. 06Stock Transfers

    Manage stock transfers across every SKU and branch, connected to every other layer.

  7. 07Stock Adjustments

    Manage stock adjustments across every SKU and branch, connected to every other layer.

  8. 08Stock Counts

    Manage stock counts across every SKU and branch, connected to every other layer.

  9. 09Reorder Points

    Manage reorder points across every SKU and branch, connected to every other layer.

  10. 10Low Stock

    Manage low stock across every SKU and branch, connected to every other layer.

  11. 11Branch Inventory

    Manage branch inventory across every SKU and branch, connected to every other layer.

  12. 12Warehouse Inventory

    Manage warehouse inventory across every SKU and branch, connected to every other layer.

  13. 13Barcode Management

    Manage barcode management across every SKU and branch, connected to every other layer.

  14. 14Batch Tracking

    Manage batch tracking across every SKU and branch, connected to every other layer.

  15. 15Inventory History

    Manage inventory history across every SKU and branch, connected to every other layer.

  16. 16Stock Valuation

    Manage stock valuation across every SKU and branch, connected to every other layer.

  17. 17Inventory Search

    Manage inventory search across every SKU and branch, connected to every other layer.

  18. 18Stock Alerts

    Manage stock alerts across every SKU and branch, connected to every other layer.

Neatly faced supermarket shelf of packaged products
Stock · Demo
12,842 SKUs
LAYER 03
Inventory
01 / 05
Inventory Warehouse
Structure · 04

Warehouse

The central warehouse receives, stores, allocates and dispatches stock to branches with visibility across every movement.

78%
Capacity
1,240
Active SKUs
36
Transfers
14
Dispatches
Illustrative demo environment data
  1. 01Receiving

    Manage receiving across the central warehouse, connected to every other layer.

  2. 02Putaway

    Manage putaway across the central warehouse, connected to every other layer.

  3. 03Storage

    Manage storage across the central warehouse, connected to every other layer.

  4. 04Locations

    Manage locations across the central warehouse, connected to every other layer.

  5. 05Stock Allocation

    Manage stock allocation across the central warehouse, connected to every other layer.

  6. 06Picking

    Manage picking across the central warehouse, connected to every other layer.

  7. 07Packing

    Manage packing across the central warehouse, connected to every other layer.

  8. 08Transfers

    Manage transfers across the central warehouse, connected to every other layer.

  9. 09Dispatch

    Manage dispatch across the central warehouse, connected to every other layer.

  10. 10Loading

    Manage loading across the central warehouse, connected to every other layer.

  11. 11Barcode Scanning

    Manage barcode scanning across the central warehouse, connected to every other layer.

  12. 12Cycle Counts

    Manage cycle counts across the central warehouse, connected to every other layer.

  13. 13Warehouse Capacity

    Manage warehouse capacity across the central warehouse, connected to every other layer.

  14. 14Warehouse Activity

    Manage warehouse activity across the central warehouse, connected to every other layer.

  15. 15Dispatch History

    Manage dispatch history across the central warehouse, connected to every other layer.

  16. 16Stock Requests

    Manage stock requests across the central warehouse, connected to every other layer.

  17. 17Transfer Orders

    Manage transfer orders across the central warehouse, connected to every other layer.

  18. 18Warehouse Reports

    Manage warehouse reports across the central warehouse, connected to every other layer.

Workers unloading cartons from a truck at a warehouse receiving bay at dusk
Receiving tasks · Demo
8
LAYER 04
Warehouse
01 / 05
Warehouse Suppliers
Structure · 05

Suppliers

Purchase orders, deliveries, lead times and supplier records stay connected from procurement to receiving.

86
Suppliers
24
Open POs
4.2d
Lead time
93%
On-time
Illustrative demo environment data
  1. 01Supplier Profiles

    Manage supplier profiles across every supplier, connected to every other layer.

  2. 02Supplier Categories

    Manage supplier categories across every supplier, connected to every other layer.

  3. 03Purchase Orders

    Manage purchase orders across every supplier, connected to every other layer.

  4. 04Order Approval

    Manage order approval across every supplier, connected to every other layer.

  5. 05Deliveries

    Manage deliveries across every supplier, connected to every other layer.

  6. 06Receiving

    Manage receiving across every supplier, connected to every other layer.

  7. 07Lead Times

    Manage lead times across every supplier, connected to every other layer.

  8. 08Supplier Performance

    Manage supplier performance across every supplier, connected to every other layer.

  9. 09Pricing

    Manage pricing across every supplier, connected to every other layer.

  10. 10Purchase History

    Manage purchase history across every supplier, connected to every other layer.

  11. 11Supplier Invoices

    Manage supplier invoices across every supplier, connected to every other layer.

  12. 12Outstanding Orders

    Manage outstanding orders across every supplier, connected to every other layer.

  13. 13Delivery Tracking

    Manage delivery tracking across every supplier, connected to every other layer.

  14. 14Supplier Records

    Manage supplier records across every supplier, connected to every other layer.

  15. 15Procurement Reports

    Manage procurement reports across every supplier, connected to every other layer.

  16. 16Supplier Contacts

    Manage supplier contacts across every supplier, connected to every other layer.

Supplier delivery truck arriving at the rear entrance of a supermarket
LAYER 05
Suppliers
01 / 05
Suppliers Workforce
Structure · 06

Workforce

People get the right access for their role, and every shift, assignment and operational action can be managed from one system.

232
Staff
64
On shift
18
Roles
96%
Attendance
Illustrative demo environment data
  1. 01Employees

    Manage employees across every team and shift, connected to every other layer.

  2. 02Roles

    Manage roles across every team and shift, connected to every other layer.

  3. 03Permissions

    Manage permissions across every team and shift, connected to every other layer.

  4. 04Departments

    Manage departments across every team and shift, connected to every other layer.

  5. 05Shifts

    Manage shifts across every team and shift, connected to every other layer.

  6. 06Attendance

    Manage attendance across every team and shift, connected to every other layer.

  7. 07Scheduling

    Manage scheduling across every team and shift, connected to every other layer.

  8. 08Tasks

    Manage tasks across every team and shift, connected to every other layer.

  9. 09Approvals

    Manage approvals across every team and shift, connected to every other layer.

  10. 10Activity

    Manage activity across every team and shift, connected to every other layer.

  11. 11Staff Performance

    Manage staff performance across every team and shift, connected to every other layer.

  12. 12Access Control

    Manage access control across every team and shift, connected to every other layer.

  13. 13Branch Assignment

    Manage branch assignment across every team and shift, connected to every other layer.

  14. 14Workforce Records

    Manage workforce records across every team and shift, connected to every other layer.

  15. 15Employee Profiles

    Manage employee profiles across every team and shift, connected to every other layer.

  16. 16Workforce Reports

    Manage workforce reports across every team and shift, connected to every other layer.

Manager giving a morning briefing to uniformed supermarket staff
LAYER 06
Workforce
01 / 05
Workforce Finance
Structure · 07

Finance

Cash, cards, transfers and retail transactions come together in one financial operating layer.

₦42.8M
Today
₦318M
MTD
97%
Reconciled
5
Exceptions
Illustrative demo environment data
  1. 01Sales

    Manage sales across every naira that moves, connected to every other layer.

  2. 02Payments

    Manage payments across every naira that moves, connected to every other layer.

  3. 03Cash

    Manage cash across every naira that moves, connected to every other layer.

  4. 04Card Payments

    Manage card payments across every naira that moves, connected to every other layer.

  5. 05Transfers

    Manage transfers across every naira that moves, connected to every other layer.

  6. 06Reconciliation

    Manage reconciliation across every naira that moves, connected to every other layer.

  7. 07Expenses

    Manage expenses across every naira that moves, connected to every other layer.

  8. 08Financial Records

    Manage financial records across every naira that moves, connected to every other layer.

  9. 09Branch Finance

    Manage branch finance across every naira that moves, connected to every other layer.

  10. 10Daily Closing

    Manage daily closing across every naira that moves, connected to every other layer.

  11. 11Revenue Reporting

    Manage revenue reporting across every naira that moves, connected to every other layer.

  12. 12Payment History

    Manage payment history across every naira that moves, connected to every other layer.

  13. 13Financial Exceptions

    Manage financial exceptions across every naira that moves, connected to every other layer.

  14. 14Management Reports

    Manage management reports across every naira that moves, connected to every other layer.

  15. 15Financial Dashboard

    Manage financial dashboard across every naira that moves, connected to every other layer.

  16. 16Revenue Tracking

    Manage revenue tracking across every naira that moves, connected to every other layer.

  17. 17Cash Position

    Manage cash position across every naira that moves, connected to every other layer.

  18. 18Finance Activity

    Manage finance activity across every naira that moves, connected to every other layer.

Finance team reviewing branch revenue on laptops at dusk
LAYER 07
Finance
01 / 05
Finance Audit
Structure · 08

Audit

Sensitive changes leave a permanent trail: what happened, who made it, when it happened and what was approved.

4,218
Events
7
Approvals
3
Flags
Permanent
Retention
Illustrative demo environment data
  1. 01Actions

    Manage actions across every sensitive change, connected to every other layer.

  2. 02Users

    Manage users across every sensitive change, connected to every other layer.

  3. 03Timestamps

    Manage timestamps across every sensitive change, connected to every other layer.

  4. 04Approvals

    Manage approvals across every sensitive change, connected to every other layer.

  5. 05Records

    Manage records across every sensitive change, connected to every other layer.

  6. 06Changes

    Manage changes across every sensitive change, connected to every other layer.

  7. 07Transaction Logs

    Manage transaction logs across every sensitive change, connected to every other layer.

  8. 08Inventory Changes

    Manage inventory changes across every sensitive change, connected to every other layer.

  9. 09Price Changes

    Manage price changes across every sensitive change, connected to every other layer.

  10. 10Permission Changes

    Manage permission changes across every sensitive change, connected to every other layer.

  11. 11Financial Actions

    Manage financial actions across every sensitive change, connected to every other layer.

  12. 12Exceptions

    Manage exceptions across every sensitive change, connected to every other layer.

  13. 13Audit History

    Manage audit history across every sensitive change, connected to every other layer.

  14. 14Investigation Trail

    Manage investigation trail across every sensitive change, connected to every other layer.

  15. 15Compliance Records

    Manage compliance records across every sensitive change, connected to every other layer.

  16. 16Access History

    Manage access history across every sensitive change, connected to every other layer.

  17. 17Activity Logs

    Manage activity logs across every sensitive change, connected to every other layer.

  18. 18Change History

    Manage change history across every sensitive change, connected to every other layer.

Internal auditor examining archived compliance binders in a records room
LAYER 08
Audit
01 / 05
Audit Executive
Structure · 09

Executive

Operations become data. Data becomes intelligence. Intelligence supports better decisions.

₦318M
Revenue MTD
3
Branches
1
Warehouse
12
Alerts
Illustrative demo environment data
  1. 01Operations

    Manage operations across the whole business, connected to every other layer.

  2. 02Revenue

    Manage revenue across the whole business, connected to every other layer.

  3. 03Sales

    Manage sales across the whole business, connected to every other layer.

  4. 04Inventory

    Manage inventory across the whole business, connected to every other layer.

  5. 05Branch Performance

    Manage branch performance across the whole business, connected to every other layer.

  6. 06Warehouse Performance

    Manage warehouse performance across the whole business, connected to every other layer.

  7. 07Workforce

    Manage workforce across the whole business, connected to every other layer.

  8. 08Supplier Performance

    Manage supplier performance across the whole business, connected to every other layer.

  9. 09Financial Performance

    Manage financial performance across the whole business, connected to every other layer.

  10. 10KPIs

    Manage kpis across the whole business, connected to every other layer.

  11. 11Alerts

    Manage alerts across the whole business, connected to every other layer.

  12. 12Exceptions

    Manage exceptions across the whole business, connected to every other layer.

  13. 13Trends

    Manage trends across the whole business, connected to every other layer.

  14. 14Intelligence

    Manage intelligence across the whole business, connected to every other layer.

  15. 15Reports

    Manage reports across the whole business, connected to every other layer.

  16. 16Decisions

    Manage decisions across the whole business, connected to every other layer.

  17. 17Executive Dashboard

    Manage executive dashboard across the whole business, connected to every other layer.

  18. 18Performance Overview

    Manage performance overview across the whole business, connected to every other layer.

Leadership team reviewing multi-branch performance on a boardroom wall display
Branches · Demo
03
LAYER 09
Executive
01 / 05
Every part of retail is connected

Structure is only half the story.

Retail HQ connects the architecture. The next question is what the system can actually control.

See What Retail HQ ControlsFollow the Retail FlowContact Reedox